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idataraya
idataraya
Accessibility

Accessibility statement

Last updated: 12 April 2026

Our commitment

IDATARAYA SDN. BHD. (201801001415 / 1263428-K) ("idataraya", "we", "us", "our") is committed to ensuring that our website, software products, and hardware devices are accessible to everyone, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What we do

We take the following measures to support accessibility:

  • Semantic HTML markup throughout our website and applications
  • Keyboard navigation support across all interactive elements
  • Sufficient colour contrast ratios for text and UI elements
  • Alternative text for all meaningful images
  • ARIA labels and landmarks for screen reader compatibility
  • Responsive design that works across devices and screen sizes
  • Form labels and error messages that are clear and descriptive

Our products

For our POS and business software products, we design interfaces with clear visual hierarchy, readable font sizes, and high-contrast modes where applicable. Our hardware products are designed with ergonomic considerations for counter-top use in retail and F&B environments.

Known limitations

While we strive for full accessibility, some areas of our website or products may not yet fully meet all WCAG 2.1 Level AA criteria. We are actively working to identify and resolve these gaps. Known limitations include:

  • Some older PDF documents may not be fully screen-reader compatible
  • Certain third-party embedded content may have limited accessibility

Feedback

We welcome feedback on the accessibility of our website and products. If you encounter any barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 business days.

Continuous improvement

Accessibility is an ongoing effort. We regularly review our website and products, train our team on accessibility best practices, and incorporate accessibility requirements into our development process.