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idataraya
idataraya

Retail & Commerce.

End-to-end software for multi-outlet retail and commerce operations.

Multi-outlet retail and wholesale distribution are the segments we know best. At the counter, we deploy POS terminals, thermal printers, payment devices, and barcode scanners configured to the customer's workflow. In the back office, we run supply chain platforms, inventory management systems, procurement tooling, and reporting dashboards. Between them, real-time integrations keep stock, pricing, and promotions in sync across every outlet. For customer-facing channels, we build e-commerce storefronts, marketplace integrations, and loyalty programs that connect directly to the POS and warehouse. Every engagement ends with a running installation: devices configured, staff trained, and the same engineering team on call after go-live.

  • Tablet POS with DuitNow QR, e-wallet, and card payments native at the terminal.
  • Stock, pricing, and promotions synced across every outlet in real time.
  • E-commerce, marketplace, and loyalty channels wired into the same back office.
  • On-call engineering after go-live, not a handoff to a different team.
RM 248.00Order #A-2619
Choose payment method
DuitNow QR
FPX Online banking
Touch 'n Go eWallet
Cards
ENBMAll rails native, not plugin
promo v29 · 14 outletsRolling out
  • Push · head officerule bundle signed
  • Sync · Klang Valley8 of 8 tills
  • Sync · East Coast4 of 6 tills
  • Sync · East Malaysiaqueued · WAN window
tender · RM 248.00Select → authorize → settle → post
Running
Rail selectDuitNow QRAuthorize3.2s · bank ackSettlebatch 19:00PostedPOS + finance
4 rails live · one tender UI
catalog · masterMaterialized
productsDim12,480 SKUs rows
pricesFact14 outlets rows
promotionsFactactive · 22 rows
outlet_overridesException18 tracked rows
Head-office push · minutes to all stores

Every outlet.

Retail operators lose time when counter, warehouse, and commerce each live in a different system. We wire them into one feed so stock, pricing, and promotions stay in lockstep across every surface.

Payments clear every rail Malaysian customers actually use.

DuitNow QR, e-wallets, FPX, cards, and cash drawer all sit behind one tender flow at the till. Staff press one button; reconciliation stays intact at end of day.

tender · RM 248.00Select → authorize → settle → post
Running
Rail selectDuitNow QRAuthorize3.2s · bank ackSettlebatch 19:00PostedPOS + finance
4 rails live · one tender UI

Catalog and pricing hold across every outlet.

One master for products, one for prices, one for promotions. Outlet overrides are explicit, not hidden drift. When the head office changes a promo, 14 stores flip within minutes.

catalog · masterMaterialized
productsDim12,480 SKUs rows
pricesFact14 outlets rows
promotionsFactactive · 22 rows
outlet_overridesException18 tracked rows
Head-office push · minutes to all stores

Stock counts you can trust across 14 outlets.

POS transactions, goods receipts, transfers, and cycle counts feed one ledger. Shrinkage gets a root cause; the CFO sees shelf-to-system variance per outlet, not a quarterly surprise.

Inventory · last 4h
POS sales feedSLO ≤ 2m48s
Goods receipt syncSLO ≤ 10m4m
Transfer confirmationsSLO ≤ 30m52m
Cycle-count rollupSLO nightly06:00
Shelf-to-system variance · 0.4%

Online and marketplace orders close the loop.

Web, Shopee, Lazada, and TikTok Shop write back the same order record your back office sees. One place to fulfil, one place to refund, one place to count revenue.

omnichannel · last 8 orders
SHP-4821 · Shopeepaid · pick queue
Apr 18
WEB-9120 · own storeshipped · tracking
Apr 18
LAZ-3312 · Lazadapartial refund
Apr 17
TKT-8804 · TikTok Shopfulfilled
Apr 17
4 channels · one back office

A retail stack running end to end.

  • POS and payments live at every counter

    Tablet POS, thermal printers, payment terminals, and cash drawers configured per outlet, with staff trained and shift-one support from the engineering team.

  • Back-office platform in operation

    Catalog, pricing, promotions, inventory, and procurement running on one platform that every outlet, warehouse, and channel reads from.

  • Omnichannel integrations shipping orders

    Web, marketplace, and loyalty channels wired into the same fulfilment and finance pipes, with reconciliation reports ready for close.

  • On-call engineering after go-live

    SLA-backed support from the team that built it. Fixes, upgrades, and new outlets handled by the same engineers, not a ticket queue.

Segments we serve.

The sub-segments inside this industry where we have delivered work.

Multi-outlet retail

Fashion, grocery, pharmacy, and specialty chains running 3 to 50 stores.

Outlet revenue · 5 storesApr 2026 · last 5 days
MonTueWedThuFriKLCCMid Valley1UIOIGurney
3 outlets trending soft · review promo

Wholesale & distribution

Trade counters, B2B ordering, credit terms, and fulfillment operations.

BayTrade counter · Shah Alam
B2B-8241 · Yakin Mart
  • SKU-4A1-01220/20
    Cooking oil · 5L · case
  • SKU-4A1-01814/18
    Rice · 10kg · sack
  • SKU-4B2-2210/12
    Sugar · 1kg · case
ETA Thu · 14:00On time

Running an operation in retail & commerce?

Book a discovery call. We will walk through the systems your operation runs on today and where we can take work off your plate.