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idataraya
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Services & Institutions.

Custom internal tools and operations platforms for services and institutions.

Education providers, healthcare networks, and professional services firms need internal platforms aligned to their operating model, not off-the-shelf software that forces process compromises. We build student or patient management systems, academic and clinical reporting platforms, admin and finance tooling, case and matter management for legal and consulting firms, appointment and booking engines for clinics and studios, and the reporting layers that feed regulators, boards, and funders. Every system is designed around the institution's workflows, integrated with the records and identity systems already in use, and operated by the engineers who built it.

  • Case, student, or patient management built around your workflow, not a generic CRM reskin.
  • Admin, finance, and scheduling tooling integrated with the records systems already in use.
  • Regulator, board, and funder reports generated from the same data operators work in daily.
  • Audit trails, role-based access, and retention policies fit to your sector's requirements.
CASE #C-4871Student transfer · Term 2
Open
OverviewTimelineFiles
MOHE · Q2 postureRegulator readiness · term 2
Verified
  • Enrolment ledger locksigned · 14 Apr
  • PDPA access attestation124 staff · 100%
  • Attendance completeness98.6% · 2 outliers
  • Funder acquittal · SFEon track · May 02
Submitted from operational data · not rekeyed
case · student transferIntake → review → panel → decision
Running
Intake12 Apr · docs OKRecords reviewacademic · 13 AprPanel review2 of 2 reviewersDecisionpending · SLA 5 days
Mean cycle · 9 working days
records · unifiedMaterialized
studentsDim8,420 active rows
enrolmentsFactper term rows
attendanceFactdaily rows
assessmentsFactper cycle rows
One record · 6 downstream systems

Internal tools that match your operating model.

Institutions and services firms carry workflows that generic software forces compromises on. We build the case, student, or matter system that fits your operating model, and connect it to the records, identity, and reporting you already depend on.

Case lifecycle routes through the stages you actually have.

Intake, review, panel, decision, enrolment or discharge. Each transition captures who, when, and what evidence, so the timeline is reconstructible months or years later.

case · student transferIntake → review → panel → decision
Running
Intake12 Apr · docs OKRecords reviewacademic · 13 AprPanel review2 of 2 reviewersDecisionpending · SLA 5 days
Mean cycle · 9 working days

Records stay unified across your sector's systems.

Student information, patient records, or matter files read from one master. Finance, scheduling, and reporting all point at the same record, not duplicated copies that drift.

records · unifiedMaterialized
studentsDim8,420 active rows
enrolmentsFactper term rows
attendanceFactdaily rows
assessmentsFactper cycle rows
One record · 6 downstream systems

Reports to regulators, boards, and funders generate themselves.

KPMPT for MOHE, audit reports for finance, board packs for council, funder acquittals for grants. All read from the same operational data, so the story to the board matches the story to the regulator.

Reporting · last 24h
Enrolment ledgerSLO ≤ 1h12m
Attendance rollupSLO daily06:00
Assessment resultsSLO per cyclepending · Term 2
Finance reconciliationSLO nightly02:14
4 regulator reports · 2 board reports

Audit trail carries years, not sessions.

Every action on a case, record, or approval is logged with identity, timestamp, and reason. When the regulator or the auditor asks, the answer is a query, not a scramble.

audit exports · last 90 days
MOHE annual returngenerating · Term 2
running
Internal audit · Q1complete · 1,284 pages
Apr 10
PDPA access reviewretried · filter fix
Apr 04
Funder acquittal · SFEsubmitted · signed
Mar 28
Retention · 7 years · encrypted

An internal platform running the institution.

  • Case or records platform in operation

    Student, patient, or matter management deployed against your workflow, with staff trained and the team that built it on call from day one.

  • Integration with existing records and identity

    Links to HRIS, finance, LMS, EMR, or practice management systems, and SSO against the directory your institution already uses.

  • Reporting and compliance layer

    Regulator, board, and funder reports generated from the same operational data, with audit trails, role-based access, and retention fit to your sector's obligations.

  • On-call engineering after go-live

    SLA-backed support from the team that built it. New intakes, reporting periods, and regulatory updates handled by the same engineers.

Segments we serve.

The sub-segments inside this industry where we have delivered work.

Education & institutions

Admin systems, student management, reporting, and operations software for schools and universities.

Attendance · Term 2Weeks 1-5 · cohorts
W1W2W3W4W5Form 5Form 4Form 3Form 2Form 1
Form 1 · W5 flagged · follow-up routed

Professional services

Law firms, consultancies, and agencies that need internal tools built around their workflows.

New matter · intakeAuto
WhenClient submits intake formportal · verified
Then
  1. 1Conflict checkfirmwide · database
  2. 2Matter number issuedauto · practice area
  3. 3Engagement letterdraft · e-sign queued
  4. 4Partner notifiedSlack · within 15m
Median intake-to-engagement · 42m

Running an operation in services & institutions?

Book a discovery call. We will walk through the systems your operation runs on today and where we can take work off your plate.