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idataraya
idataraya

Process Automation.

Business workflows that run without someone clicking through them.

We automate the manual processes your team runs every day: invoice processing, order routing, approval workflows, data entry, and report generation. Implemented as direct system integrations that move data, apply business rules, and handle exceptions without human intervention.

  • End-to-end workflow automation across business systems
  • Rule-based routing, approvals, and escalation logic
  • Exception handling with human-in-the-loop fallback
  • Audit trails and compliance logging for every action
invoice-intake · autoAuto
WhenNew supplier invoice receivedEmail · PDF · MYR 4,280
Then
  1. 1Extract fieldsOCR · 14 lines
  2. 2Match POPO-7412
  3. 3Route approverFinance lead
  4. 4Post to ERPon approval
318 invoices this month · 4 human holds
AUTOMATION · 7y trailRun audit · expense-reimburse
Verified
  • Trigger · mobile claimEX-188 · RM 218
  • Rule applied · lt_500 autorules v18 · Apr 14
  • ERP post · journal #J-9812ledger · cost-ctr 408
  • Evidence archivedreceipt + runbook hash
Every action · reviewable in seconds
invoice-intake · flowEmail → approve → post
Running
Intakeemail · pdfExtractOCR · match POApprovefinance · rulesPostERP · ledger
4 steps · mapped with finance team
rules · invoice approvalMaterialized
amount_lt_500Ruleauto-approve rows
500_to_5000Ruleline manager rows
5000_to_50000Rulefinance lead rows
gt_50000RuleCFO · dual sign rows
Edited by ops · version history kept

Processes that execute.

Automation starts with understanding the process: who does what, when, and what happens when something goes wrong. We map the workflow, then build the system that runs it.

Every step mapped with the people who run it.

Before any code is written, we sit with your team and trace the real workflow, every branch and every exception. The automation matches what happens, not an idealized flowchart.

invoice-intake · flowEmail → approve → post
Running
Intakeemail · pdfExtractOCR · match POApprovefinance · rulesPostERP · ledger
4 steps · mapped with finance team

Rules your team edits, not a deployment ticket.

Approval thresholds, routing logic, and escalation windows live in a business-facing rules table. Change the threshold, publish, done. No PR, no release train.

rules · invoice approvalMaterialized
amount_lt_500Ruleauto-approve rows
500_to_5000Ruleline manager rows
5000_to_50000Rulefinance lead rows
gt_50000RuleCFO · dual sign rows
Edited by ops · version history kept

Queues you can clear, not a black hole.

Exceptions route to a human with full context, not a generic error. The work queue shows age, owner, and reason, so nothing ages past SLA without escalation.

Exception queue · today
PO mismatch · manual reviewSLO 4h2h ago
OCR low-confidence · 3 fieldsSLO 2h22m ago
Duplicate invoice flaggedSLO 4h4h 08m
Unknown supplier · onboardSLO 1d14h · aging
4 in queue · 0 past SLA

Every run logged, every action reviewable.

Who triggered it, what data moved, which rule applied, what the outcome was, all captured for the compliance team and the engineer who has to debug next month.

Workflow runs · last hour
invoice-intake · INV-4281auto-approved · RM 412
42s
invoice-intake · INV-4280routed · finance lead
pending
expense-reimburse · EX-188posted to ERP
28s
invoice-intake · INV-4279PO mismatch · human hold
manual
Audit trail · 7 year retention

Automated workflows running in production.

  • Workflow engine

    Deployed automation platform with your business workflows configured, tested, and running against production systems.

  • Integration layer

    API connectors to every system in the workflow: ERP, CRM, accounting, email, and messaging platforms.

  • Rules configuration

    Business rules engine with a management interface your team can update without engineering involvement.

  • Operations dashboard

    Workflow monitoring with execution status, exception queues, SLA tracking, and audit trail access.

Ready to talk about process automation?

Book a discovery call. We will walk through how this fits your business, scope, timeline, and what you will get at the end.