We understand the business before we design the system.
We map how the business actually runs today: the workflows, the integrations, the manual steps, the known pain points. We document the current state and the target state side by side, so every design decision downstream is anchored in evidence, not assumption.
| Step | System | Time lost |
|---|---|---|
| Order · POS | Counter | — |
| Rekey | Manual entry | +12 min |
| Stock check | Back office | — |
| ERP sync | No link | +36 min |
| Day-end book | Finance | — |
The concrete outputs every engagement carries out of this phase before the next one starts.
We walk the outlets, watch the tills, and sit with the ops team through a real shift. Every workflow is captured as it actually runs today, queue to cash, stock to shelf, complaint to resolution, not as the process docs say it should run.
| Step | System | Time lost |
|---|---|---|
| Order · POS | Counter | — |
| Rekey | Manual entry | +12 min |
| Stock check | Back office | — |
| ERP sync | No link | +36 min |
| Day-end book | Finance | — |
We name the integrations that might break, the data that is inconsistent, the approvals that bottleneck, and the vendor dependencies that can surprise us. Each risk gets a mitigation plan before it becomes a production incident.
Every functional and non-functional requirement is written down, reviewed with the stakeholders who own it, and traceable back to a business outcome. When a trade-off comes up in build, we have an artifact to point at.
Existing data, customers, SKUs, suppliers, price lists, is profiled for completeness, duplication, and format. Every external system we need to talk to is catalogued with its auth, rate limits, and failure modes, so integration is an engineering task, not a discovery exercise.
Every engagement runs through all seven, end to end. Same team, same process, every time.
We define the engagement before we touch a keyboard.
ExploreWe design for the business, not the spec sheet.
ExploreWe build the full stack, including the hardware layer.
ExploreWe don't ship until it survives real conditions.
ExploreWe ship deployments, not download links.
ExploreWe're still here the day after go-live.
ExploreEvery idataraya engagement runs all seven phases end to end. Book a discovery call and we will walk through how we would approach your project.